Who we are
This website is run by WeFixFirst. If you have a question about your information, email us at [email protected].
What we collect
- What you send us. When you use our contact form or email us, we receive your name, email address, web address and anything you write about the problem.
- How the site is used. With your permission where the law requires it, we use Google Analytics to count visits and see which pages and buttons are used. It records things like the pages you view, roughly where you are (country or city), your device and browser, and how you found us.
- Basic server records. Our hosting company keeps short-lived technical logs, including IP addresses, to keep the site running and secure.
How we use it
- To reply to you and do the repair you asked about.
- To understand which parts of the site help people, so we can improve it.
- To keep the site secure and block spam.
We do not sell your information. We do not use it for advertising, and we do not share it with anyone except the services below that help us run the site.
Services we use
- Netlify hosts the website and receives contact form submissions.
- Google Analytics measures how the site is used. See how Google uses this information.
- Our email provider stores the messages you send us.
Cookies
Cookies are small files a website saves in your browser. We only use them for analytics. Google Analytics sets cookies named _ga and _ga_*, which help it tell one visit from another. They last up to two years unless you clear them. We also save your cookie choice in your browser so we don’t ask again.
You can change your choice at any time:
Your choices
- Decline analytics using the cookie notice or the Cookie settings link at the bottom of every page.
- Global Privacy Control. If your browser sends this signal, we treat it as a request to turn analytics off.
- Block Google Analytics everywhere with Google’s opt-out browser add-on.
- See, correct or delete what you have sent us by emailing [email protected]. We reply within one business day.
If you live in California
You have the right to know what personal information we collect, to ask us to delete it, to correct it, and to opt out of its sale or sharing. We do not sell or share personal information for advertising. To use any of these rights, email us. We will not treat you differently for doing so.
How long we keep it
We keep messages and form submissions for 24 months after our last contact, unless you ask us to delete them sooner. Google Analytics data is kept for 14 months.
Children
This site is for businesses. It is not meant for children under 13, and we do not knowingly collect their information.
Changes
If we change this policy, we will update the date at the top of this page.