Signs you have this problem
- “Not secure” appears next to your address in Chrome, Safari or Edge.
- Some visitors see a full-page warning telling them to go back.
- The padlock icon is missing or crossed out.
- Customers mention that your site “looked suspicious”.
Why it happens
- The security certificate that proves your site is really yours has expired or was never set up.
- The certificate covers yourbusiness.com but not www.yourbusiness.com, or the other way round.
- Some images or scripts on the page still load the old, unsecured way.
What it costs you
People trust what the browser tells them. A warning on your site makes a real business look careless, and visitors who were ready to call or buy often go to the next result instead. Search engines also prefer secure sites, so you can slip down the results without noticing.
What you can check today
- Open your site in a private window on your phone and look at the address bar.
- Try both versions of your address, with and without “www”.
- Ask whoever set up your site when the certificate was last renewed.
How we fix it
Software engineers find the real cause and repair it in the code, so it stays fixed. We work on a separate copy, so nothing changes for your customers. You test the repaired version, and you pay only if you approve it.